The Swift Sensors Difference
Our success is based on your satisfaction which is just one of the reasons we provide the best customer service and support in the wireless sensor industry. We support you every step of the way, and we aim to exceed your expectations.
We Build Long-Term Relationships
Everything we do at Swift Sensors is designed to deliver long-term value and satisfaction for our customers. In fact, we’re so confident that our products can do the job, we offer every new customer a “no questions asked” 30-day satisfaction guarantee.
We keep the cost of entry low with our gateway and sensor pricing and focus on sustained value from ongoing monitoring, notifications, reporting, and analysis through our console software. Our annual subscription nets out to only 18 cents/day per sensor.
We depend on long-term relationships with our customers for our revenue stream.
5-Star Customer Service and Support
Dedicated Support RepresentativeThe Swift Support team is always available and responsive when I have a question or an issue. Their support is the best of any vendor I work with.
Proactive Onboarding and SupportSwift Sensors supported me even long after the sale. They walked me through the software and initial configuration of the system. And, they check in on my system periodically and whenever they notice any issues and they set up a call to get us back on track. Incredible!
System ReliabilityWe replaced a competing system with Swift Sensors and we’re so happy we did - the sensors never lose connection and the software is much more intuitive with better functionality.
CustomizationWe saw a need for some additional reporting and validation tools and were able to work directly with the R&D team at Swift Sensors to share our ideas. They were able to add the capabilities we needed in a very elegant way that is now available for all of their customers. We’ve been very impressed with their customer focus.
UpgradesWe were able to continue using our old sensors when their Series 3 system came out, which was great. Over time, once we saw how much better the new sensors were, Swift Sensors worked with us to upgrade to Series 3 without disrupting our process, or our budget! They’ve been a fantastic partner for us over many years.
Product Quality and Performance
More than just talk...
We stand behind these claims with a set of policies that remove any questions or risk in your decision and ensure your success…